1. Introduction
At HirePilot, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform, website, and services.
2. Information We Collect
We collect information to provide a better screening and recruitment experience. The types of data we collect include:
- Account Information: Name, email address, password, billing details, and company information when you register.
- Candidate Data: Resume details, contact information, screening answers, test results, and evaluation metrics uploaded by recruiters or candidates.
- Usage Information: Data about how you interact with our service, including IP address, browser type, pages visited, and interaction timestamps.
- Integration Data: Information from connected calendar systems or ATS platforms if you link them to HirePilot.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and optimize the HirePilot recruitment services.
- To process payments and manage subscriptions via our checkout provider.
- To perform AI-assisted resume parsing, sorting, and scoring as requested by organization administrators.
- To send service notifications, transactional emails, and support alerts.
- To comply with legal obligations and enforce our Terms of Service.
4. How We Share Your Information
We do not sell your personal data. We only share information with third parties in the following circumstances:
- Payment Processors: We share billing data with Paddle, our third-party merchant of record, to facilitate payment handling.
- Service Providers: We use reliable cloud infrastructure providers, database hosts, email delivery systems, and AI APIs (such as OpenAI) to run our core application logic.
- Legal Compliance: We may share details if required by law, subpoena, or to protect the safety and rights of HirePilot, our users, or the public.
5. Data Retention and Security
We implement industry-standard technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. We retain data as long as your account is active, or as needed to provide you services, maintain legal records, or resolve disputes.
6. Your Data Rights
Depending on your location (e.g. European Union GDPR), you may have the following data rights:
- The right to access, export, or correct your personal data.
- The right to request deletion of your account and related information.
- The right to object to or restrict processing of your information.
To exercise any of these rights, please contact us at: supporthirepilothq@gmail.com
7. Changes to this Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will post a notice on our website or contact you directly before the changes go into effect.